Frequent asked questions

Are there any hidden fees?

All bookings include a delivery fee and additional sales tax. If any items are picked up and deemed to be damaged you will be charged for the full cost of the damaged rental.

How long will we be able to have the rentals?

You will have access to our rentals for as long as you need them! We will talk one on one to find a drop off time and pick up time that best fits your day that will be detailed in the contract.

Can I rent your items for a styled shoot?

Yes! We love being apart of styled shoots and try out best to be as accommodating as possible. Please send us email and we can chat a little bit more.

Do we have to pick up the rentals?

Nope! We want to make your big day as stress free as possible that's why we will deliver + set up + and take down your rented items! We have a $100 flat rate fee for delivery + set up + take down + pickup. (For events outside of Calgary extra delivery expenses may apply.)

What type of events can you rent items for?

Any event in your life that feels worth celebrating! Baby showers + bridal parties + family reunion + school dance you name it and we will be there.

Where can we find the pricing list?

If you are looking for pricing on specific items please shoot us an email at connect@theoccasioncompany.ca and we will get back to you in 24 hrs with our full inventory guide and pricing.

How do I book my rentals?

Please send us an email at connect@theoccasioncompany.ca and we will start the process to secure your date. We require a 50% non refundable deposit to secure your rentals and date. As well as a signed contract.

What happens if I need to reschedule my event due to Covid?

We completely understand that Covid has rocked all of our worlds in one way or another. We try our best to work with you as much as possible as regulations are continually changing. If you need to reschedule or postpone your event we will hold your 50% non refundable deposit as us like "credit" that you can use for future events with us.